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He indicated to me that the video card was NOT the problem and he said that the computer was running just fine with it installed. However, the paperwork that they sent back indicated that the third-party video card was the source of my problems and they advised removing it.īecause I do not have the necessary expertise to remove the video card, I took it back to the local technician. They replaced both the motherboard and hard drive (the tech swapped the original hard drive back in prior to me sending it to HP), and sent the computer back to me. But even after he bought and installed a new hard drive, the problem was not resolved.Īt this point, I sent the computer to HP for repair (it was still under warranty). He initially diagnosed the problem as a RAM issue, and then changed his assessment to it being a hard drive problem. At that time, I got the "blue screen of death." I took it to the technician who previously installed the video card. The computer ran fine up until last month (January 2011). About a month after purchasing it, I had a third-party graphics card installed by a local technician.
![computer makes noise when scrolling computer makes noise when scrolling](https://m.media-amazon.com/images/I/61J3K4iHF2L._AC_SS450_.jpg)
![computer makes noise when scrolling computer makes noise when scrolling](https://images-na.ssl-images-amazon.com/images/I/51M%2Bck3l%2BeL.jpg)
To give you a brief background, I bought this computer last February. I'm having an issue with my desktop computer (HP Pavilion p6310y) that I'm hoping you can help me with.